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References...

Without customer service and satisfaction a business will not survive. That's why customer satisfaction is such an important part of Nawkaw's Customer Service Philosophy:

Objective 1. To provide products and services that represent true value to our customers.

Objective 2. To maintain the highest levels of honesty, integrity and responsiveness in fulfilling the product and service requirements of our customers.

Developing an innovative service, along with quality products and services, is the foundation of Nawkaw Corporation's success. Quality is expressed in the performance of Nawkaw's team members and in our products as well.

We ask that you review our references, both large and small. From Commercial Hotels to satisfied homeowners.

Thank You.


Customer Remarks  
   
In August of 2007, our twenty-six year old home was damaged by high winds and the top portion of our chimney was destroyed. When we discovered that the brick maker had long been out of business, we were lost until a local brick supplier suggested we contact Nawkaw. Our insurance company was delighted to find an alternative to replacing the entire chimney and we were happy to be able to complete the chimney repair process.

New brick was installed from the roof line up and my husband, Alec, and I decided to have the entire front brick fascia of the house and the balance of the chimney stained to match the new brick.

Every step of the way, Nawkaw was helpful and professional. We were. However, astonished when we were contacted that someone would be in the area on a Saturday. Mr. Jose Alba and his assistant arrived late on a Saturday evening and worked until dark and returned the next morning to complete the job.

I would like to commend Mr. Alba. He was courteous, friendly, and professional and the job was completed perfectly, while working through a weekend.

MY husband and I are extremely pleased with the difference the Nawkaw process has made in updating our home – and having been in the process of repairs since August, we are very grateful for the swift service.

Sincerely,
Mary Ellen Kirby
Menomonie, Wisconsin

 

I just wanted to let you know how pleased I was with Nawkaw’s product, and Robert and Cole’s work ethic. They did an excellent job with the storefront. I will highly recommend Nawkaw for any future work.

Thanks again,
Miles Dunstan

 

The Nawkaw technician who applied the coating was very conscientious and did an excellent job.

Sam Sharpe
President
Sharpe, Inc

 

Thanks for the excellent workmanship by your crew. It’s been great working with a group of professional individuals.

Glenn
 

I just want to say thank you for being so patient with us and getting your crew out to our house. They did an amazing job! I absolutely love it! They were so patient with is and knew exactly what we wanted and really are really hard workers and I couldn’t believe what they could do to make our brick look the way we wanted. They really communicated with us and kept us in the loop with what was going on. Nawkaw really exceeded our expectations, especially the guys that you sent, they were fantastic to work with. You don’t get the opportunity enough to work with such awesome people. If it wasn’t for them, our house wouldn’t look as awesome as it does. I am so excited about our brick, I can’t stop going outside to look at it. Thank you all again so much for everything, we couldn’t be happier!

Thanks,
Amy Jansen
Combined Locks, WI

 

Good Morning. I want to share with Nawkaw that I am extremely happy with the results of the brick staining process!! Bobby Marsh and Mike Honeyman were not only professional, but highly customer focused. I can see why Nawkaw has a global reputation for being the BEST of the BEST!!! Mike Honeyman went over and beyond in his efforts to insure I was happy with the end results. I work in sales, and I know how every link of a company’s workforce puts their best foot forward in every deal. Mike Honeyman represents your company extremely well! I would recommend Nawkaw in a heartbeat to anyone I know looking for these service.

Please share this recognition with Mike’s managers. Thank you.

From a very happy Nawkaw customer,

Kristin Wilcox

 

I was able to run by the project over the weekend. Jeremy did a great job. Please make sure that Jeremy’s boss knows that he did a great job.

Thanks,

Darryl J. Strouse, AIA
Opus Architects and Engineers, Inc.
Rosemont, Illinois

 

“really hard workers.” “they were fantastic to work with.” “Nawkaw really exceeded our expectations, especially they guys that you sent.”

John Larkin & Ruben Munoz

 

“Bobby Marsh and Mike Honeyman were not only professional, but highly customer  focused.” “Mike Honeyman went over and beyond his efforts.” I would recommend Nawkaw in a heartbeat.”

 
“Jeremy did a great job.”
 

“Every step of the way, Nawkaw was helpful and professional.” “I would like to commend Mr. Alba. He was courteous, friendly, professional, and the job was completed perfectly, while working through the weekend.”

 

"Thanks for the excellent workmanship by your crew. It’s been great working with a group of professional individuals.”

 

“This is what we strive for. Thanks for all your hard work, keep it up!!”

 

I wanted to take a moment to tell you how pleased I am with Jerry Anglin and his crew. These guys literally made 35 year old efflorescence stricken brick look fantastic! I am very pleased with the outcome and cannot believe that the guys were able to make such a drastic improvement. Not only did Jerry and his crew do great work; they were clean, courteous, and friendly, you should be proud to have people like this a part of your team, I know I would be.

Thank you once again for such a positive experience. I know now that if and when I am in need of brick staining: Nawkaw is the one to call.

Have a great day!!

Sincerely,
Scott Ayotte
Project Manager
CSM Group

 

“I will highly recommend your company to anyone interested in using your product.”

 

I wanted to write a quick note about the fine job completed by Mr. Jerry Anglin and his crew. The difference in the appearance of our building is remarkable. The tenants are very pleased and have expressed the belief that it will help attract business. I also believe this will help us rent the other available space.

Mr. Anglin impressed me as a professional manager. When I spoke with him- he gave me his complete and undivided attention. He kept his crew in line and productive. All were respectful of our tenants, staff and property.

I will recommend Nawkaw and Mr. Anglin to other property owners. I wanted you to know a quality job was done here!

Regards,
Paul Anthony Newman
Vice President of Operations
 
“Job Well Done!” 
Terry Smith Deer Park, Illinois
 
More Reference Letters
     
 

CSM Group Holiday Inn

Lowndes High School

Mary Ellen Kirby, Homeowner

Community Living Services - Wayne, MI

Firdoff Commercial Letter of Appreciation

The University of New Hampshire - New Hampshire

Colgate University - Hamilton NY

Marseilles Brick - Marseilles, Illinois

Brick Institute of America - Virginia

QP&K Architects and Engineers - Rochester, NY

RM Swanson & Associates - Illinois

Homeowner with Addition


 
Canadian References

Canada Brick - Ontario

Ontario Masonry Industry Promotion Fund - Ontario

St Andrew's College - Aurora. Ontario


Australian References

 
 
© 2007 Nawkaw Corp.